Sun Valley Solar Solutions

Highly recommend Sun Valley Solar, from the start our sales rep was knowledgeable and very honest about different options available and the corresponding pricing with no pressure. We did a lot of research before we contacted them and couldn’t be happier about our choice. Their whole team from project manager to the installers were very professional. We added a battery system with our panels so this was a big decision financially and Sun Valley Solar made it a great decision.

I strongly advise against using Sun Valley Solar Solutions. Not only did they fail to install the solar panels correctly, but they also refused to honor the warranty when problems arose. When our roof started leaking, they conveniently blamed the issue on our roof being "installed incorrectly" and claimed we needed a new one—even though our roof is only 9 years old and in otherwise great condition. Their lack of accountability and refusal to stand by their work is unacceptable. I wouldn’t trust this company, and I hope others think twice before giving them their business.

This is the worst Company to deal with. I have had nothing but problems with them since the onset of the installation of my Solar. Of late one of my micro inverters fell off from the panel. They sent a tech out which I paid $260.00 to fix. He strapped it back in place with plastic straps rather than gluing it as it should have been. I held back on paying them. After talking to Alex he said if I paid the bill they would now send someone out to fix it correctly. Well I paid the bill, e mailed and text Alex numerous times and sent them and no response. Now I’ll send turn them into the BBB and any other organization for me to get what I was promised. Never hire this company!!!!!!

Just completed the next stage of our Tesla Power Wall project. The installation crew of Sun Valley Solar completed the installation in just a few hours and did a terrific job. Can’t wait for city inspection to be competitive and get this working for us.

Here’s the problem. We bought and paid for a full solar system. Twice now we’ve had inverter problems, under WARRANTY. They first time to check it they charged over $200 for warranty to come check it. For months before this I kept calling and the person on the phone said it was “normal to have a blank screen “ it wasn’t until I insisted that they come out and found out that it was indeed broken. Then they “ordered a new inverter. Months go by with nothing. Finally, I let them know I was filing complaint with AZ Corporation Commission and they installed a TEMPORARY inverter (why wasn’t this done initially, I don’t know?), another 2 months passes and inverter is installed. Now a year and 3 months later inverter out again, to come check it they want over $500 ! I’m not sure what is going on with Sun Valley Solar. A former complaint is being filed today with all the timelines and emails.